Introduction

This Privacy Policy governs the processing of your personal data by our company. If you have any questions about our privacy policy, you can always contact us by email.

Personal Data We Process

We process your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address
- Phone number
- Email address
- IP address
- Other personal data you actively provide (e.g., by creating a profile on our website)
- Location data
- Internet browser and device type

Special and/or Sensitive Personal Data

Our website and/or service does not intend to collect data from visitors under 16 years of age, unless they have permission from a parent or guardian. However, we cannot verify a visitor's age. We therefore recommend that parents be involved in their children’s online activities to prevent data collection without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us by email and we will delete the information.

Purpose and Legal Grounds for Processing

We process your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or promotional materials
- Contacting you by phone or email if necessary to provide our services
- Informing you of changes to our products or services
- Allowing you to create an account
- Delivering goods and services to you
- Complying with legal obligations (e.g., for tax reporting)

Automated Decision-Making

We do not make decisions based solely on automated processing that could have significant consequences for individuals.

Retention of Personal Data

We do not retain your personal data longer than necessary to fulfill the purposes for which it was collected. We apply a retention period of 12 months for all types of personal data.

Sharing of Personal Data with Third Parties

We do not sell your data to third parties. We only share your data with third parties if it is necessary for fulfilling our agreement with you or to comply with legal obligations. We sign data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. We remain responsible for these processes.

Cookies and Similar Technologies

We use analytical cookies. A cookie is a small text file that is stored in your browser when you first visit our website. We only use cookies with purely technical functionality. These ensure the website works properly and remember your preferences. These cookies are also used to optimize the website. Upon your first visit to our website, we informed you about these cookies and requested your consent. You can disable cookies by setting your browser to no longer store them. Additionally, you can delete previously stored information via your browser settings.

Viewing, Modifying or Deleting Data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or object to the processing of your personal data. You can submit a request for data access, correction, deletion, or data transfer by email.

To ensure the request was made by you, we ask you to include a copy of your ID. Please black out your photo, MRZ (machine readable zone), passport number, and national identification number for privacy protection. We will respond as quickly as possible.

How We Secure Personal Data

We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or if there are signs of misuse, please contact us by email.

Security measures we take:
- TLS (formerly SSL): Your data is transmitted via a secure internet connection. You can recognize this by the 'https' and padlock icon in your browser's address bar.

Additional Resources

More information about cookies: www.allaboutcookies.org
More information about online privacy: www.youronlinechoices.eu